At 4dmoon, we believe privacy is not merely a legal obligation — it is the foundation of the trust you place in us. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data as a user of our platform.
In compliance with PDPA 2010: The 4dmoon Privacy Policy is built entirely in accordance with Malaysia's Personal Data Protection Act 2010. Your rights as a data subject are fully recognised and protected.
This policy covers 9 sections — from the types of data collected, purposes of collection, data sharing, storage security, and cookie usage, to your rights as a user and how to contact us with any privacy-related enquiries.
Data protection is not just about technology — it is about the culture and values we uphold in every operational decision at 4dmoon.
All personal data and financial information transmitted between your device and 4dmoon servers is protected by 256-bit SSL encryption with TLS 1.3 protocol — the same technology used by leading banking institutions in Malaysia.
Your data is stored in data centres equipped with strict physical and digital access controls. Internal access to user data is granted only to staff who require it for specific operational purposes.
You have the full right to access, correct, and request deletion of your personal data at any time. This process can be initiated directly through your account settings or by contacting our support team.
4dmoon has never and will never sell, rent, or trade users' personal data to any third party for marketing or other commercial purposes without your explicit consent.
You can choose the types of communications you wish to receive from 4dmoon — including promotional notifications, system updates, and security alerts. These preferences can be updated at any time through the notification settings in your account.
Our Privacy Policy is reviewed and updated regularly to ensure it remains aligned with changes in law, technology, and industry best practices. Any material changes will be communicated to users via email or in-platform notification.
When you interact with the 4dmoon platform — whether during registration, daily use, or when contacting our support team — certain types of personal data may be collected. We only collect data that is genuinely necessary for the stated purposes.
| Data Categories | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Account registration & KYC |
| Contact Data | Email address, phone number | Registration form |
| Financial Data | Bank name, account number, transaction history | Deposit & withdrawal process |
| Technical Data | IP address, device type, operating system, web browser | Collected automatically during use |
| Usage Data | Game history, betting records, login activity | Collected automatically during use |
| Communication Data | Support chat records, emails to us | Interactions with customer support |
We do not directly collect your credit or debit card information. All sensitive payment data is handled directly by certified payment gateways, and we only receive transaction verification tokens.
4dmoon only processes your personal data for legitimate, transparent purposes that are strictly limited to what is necessary for platform operations. We will not use your data for any purpose beyond what is stated here without obtaining your consent first.
4dmoon does not sell or rent your personal data to any party. However, in the course of running the platform, we work with several categories of trusted partners who may require limited access to certain data:
All third-party partners working with 4dmoon are required to sign strict data protection agreements and are periodically audited to ensure compliance with our privacy standards.
The security of your personal data is the top technical priority for the 4dmoon team. We implement multiple layers of protection to keep your data safe at all times:
While we implement best-in-class security measures, no system can be guaranteed 100% secure. In the event of a data breach involving your information, we will notify you within 72 hours of becoming aware of it.
The 4dmoon platform uses cookies and similar technologies to enhance the user experience, maintain session security, and understand how the platform is used. Below are the types of cookies we use:
You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality or user experience of the 4dmoon platform.
4dmoon retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Malaysian law.
Once the retention period ends, your data will be securely deleted or anonymised in a way that can no longer be linked to your identity.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 working days.
If your data is inaccurate or outdated, you have the right to request a correction at any time through your profile settings or our support team.
You may request the deletion of your personal data, subject to any applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes — and we will honour your choice immediately.
You may request a copy of your data in a structured, machine-readable format for transfer to another platform if desired.
In certain circumstances, you may request that we restrict the processing of your data while an issue is being resolved.
To exercise any of the rights above, contact our Privacy Officer at [email protected] or via Live Chat within the platform. We may require identity verification before processing your request.
The 4dmoon platform may from time to time include references to third-party content or services such as game providers or payment partners. Please note the following:
If you suspect any unauthorized data collection associated with the 4dmoon name, please contact us immediately. We take any misuse of our brand identity seriously.
We take every privacy-related inquiry seriously. If you have any questions, concerns, or wish to exercise your rights under PDPA 2010, here is how to reach us:
If you are not satisfied with how we handle your personal data after contacting us, you have the right to lodge a complaint with the Personal Data Protection Department (PDPD) of Malaysia, the relevant regulatory authority.
This Privacy Policy is part of 4dmoon's broader commitment to transparency and trust. For more information on the platform's terms of use, please refer to Terms and Conditions ours.
4dmoon is built on trust. With bank-grade encryption, full compliance with PDPA 2010, and complete control in your hands, you can play with peace of mind knowing your privacy is protected. Register now and experience a platform that truly puts Malaysian users first.
This Privacy Policy applies to all 4dmoon platform users effective 1 January 2026.
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